Practical CRM Gem guidance

Proposals

Build proposal sections, send and resend proposals, receive responses, and continue approved work.

Overview

Follow this guide from top to bottom for a complete workflow, or choose a specific topic from the list.

Create and edit a proposal

Create a Proposal, select the client and project, and complete the proposal fields and sections shown in the editor.

Proposal sections

Use the available scope, deliverables, timeline, investment, and payment schedule fields to present the work clearly.

Send, resend, and attach files

Use Send Proposal or Resend Proposal. Select supported files so the email includes the generated PDF and each selected attachment.

Public proposal responses

The customer can Approve, Request Changes, or Reject from the public proposal page.

Review change requests

Open the proposal to review response status and the customer comment before editing and resending.

Convert an approved proposal

When an approved proposal offers the invoice conversion action, use it once and follow the linked invoice.

Step-by-step

  1. 1

    Build the proposal

    Select the client and project and complete the relevant proposal sections.

  2. 2

    Preview and send

    Review the public presentation, choose optional attachments, and select Send Proposal.

  3. 3

    Review the response

    Check whether the customer approved, requested changes, or rejected the proposal.

  4. 4

    Continue approved work

    Use the offered conversion action to create an invoice when appropriate.

Helpful tips

  • Review the details before saving or sending.
  • Use Contact Support if the expected result does not appear.

Common mistakes

  • Using incomplete client or business information.
  • Closing the page before an action finishes.

Frequently asked questions

Where can I get more help with proposals?

Open Contact Support and include the affected page, document number, date and time, browser, exact message, and a screenshot with sensitive information hidden.

Still need help? Contact Support with the affected page, document number, browser, date and time, and exact message.

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