Practical CRM Gem guidance

Getting Started

Create your account, confirm your email, complete your profile, and prepare your first client and project.

Overview

Follow this guide from top to bottom for a complete workflow, or choose a specific topic from the list.

Create an account

Select Start Free, enter your details, and submit the registration form.

Confirm your email

Open the confirmation message and follow its link. If it has expired, request a new confirmation email.

Complete your profile

Follow onboarding to add the account and business details requested on screen.

Configure business information

Open Settings to review business information, currency, payment instructions, branding, and document defaults.

Add your first client

Open Clients, choose New Client, complete the client details, and save.

Add your first project

Open Projects, choose New Project, select its client, complete the available fields, and save.

Step-by-step

  1. 1

    Register and confirm

    Create the account and confirm the email address before signing in.

  2. 2

    Complete onboarding

    Add the requested account and business information.

  3. 3

    Review Settings

    Confirm your business details, brand colour, document footer, numbering, currency, and payment instructions.

  4. 4

    Create the first records

    Add a client, then create a project linked to that client.

Helpful tips

  • Review the details before saving or sending.
  • Use Contact Support if the expected result does not appear.

Common mistakes

  • • Using incomplete client or business information.
  • • Closing the page before an action finishes.

Frequently asked questions

Where can I get more help with getting started?

Open Contact Support and include the affected page, document number, date and time, browser, exact message, and a screenshot with sensitive information hidden.

Still need help? Contact Support with the affected page, document number, browser, date and time, and exact message.

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